FAQ

Do I need to make an appointment to bring clothes in for consignment?

 

No appointment is necessary. Consignment Intake hours are Monday-Saturday from 10:00am-5:00pm.

 

 

Can I check my account balance over the phone?

 

No. With over 14,000 consignors we require all balance inquiries be made in the store. For further details please refer to the                                     .

 

 

 

What is your return policy?

 

Because we are a consignment shop and work with over 14,000 consignors, all sales are final.

Can I receive a tax receipt for items donated through your store?

 

Yours Truly receives no tax credit for items donated. We can provide a print out of all items donated by year and have a blank receipt mailed to you upon request.

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Can I use the money I make from consigned clothes towards purchasing items in the store?

 

Consignor may use sales earnings as store credit & earn an extra 10% on the store credit amount used at the point of sale or request payment at any time in the Intake area for the regular 40% consignor split of sale. ​​